Clear, Fair, and Simple Guidelines for Shopping With Us

By visiting our website, browsing products, or placing an order with Nuqat Impex, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.

 

1. Use of Our Website

  • You must be at least 18 years old (or using the site under parental/guardian supervision) to make purchases.

  • You agree not to misuse the website, interfere with its security, or attempt unauthorized access.

  • Content on the website, including product images, descriptions, and design, belongs to Nuqat Impex and may not be copied or used without permission.

 

2. Products and Orders

  • All product descriptions and prices are listed as accurately as possible. However, errors may occur, and we reserve the right to correct them.

  • Placing an order means you agree to purchase items at the listed price (plus shipping, if applicable).

  • We reserve the right to accept or decline any order, for example, due to stock availability or payment issues.

  • Custom products (such as personalized BJJ gis or gloves) are made specifically for you and cannot be returned unless defective.

 

3. Pricing and Payments

  • All prices on the website are shown in euros (€) unless otherwise stated.

  • Payments must be made in full at checkout. We accept major credit/debit cards, PayPal, and other secure payment methods.

  • Nuqat Impex does not store your payment details. Transactions are processed by trusted third-party providers.

 

4. Shipping and Delivery

  • We ship orders worldwide with reliable courier partners. Delivery times vary based on location.

  • Once your order ships, you’ll receive a tracking link by email.

  • Delays caused by customs clearance, weather, or courier service issues are beyond our control.

  • Free shipping is available on orders above the threshold stated on our website.

 

5. Returns and Refunds

  • Standard products may be returned within 14 days of delivery, provided they are unused, in original packaging, and in resellable condition.

  • To request a return, email us with your order number.

  • Refunds will be processed within 7–10 business days after we receive the returned item.

  • Custom or personalized items are not eligible for return unless faulty.

6. Warranty

  • All Nuqat Impex products are guaranteed against manufacturing defects.

  • Normal wear and tear, misuse, or improper care are not covered under warranty.

  • If you receive a defective product, contact us within 7 days of delivery for a replacement or refund.

 

7. Liability

  • Martial arts and combat sports involve physical risks. Nuqat Impex gear is designed to minimize risk, but we are not liable for injuries resulting from misuse, improper training, or lack of supervision.

  • We are not responsible for indirect losses (such as missed competitions or training sessions) caused by delivery delays or product issues.

 

8. Promotions and Discounts

  • Promotions, discounts, and coupon codes are valid for a limited time only.

  • Offers cannot be combined unless specifically stated.

  • Nuqat Impex reserves the right to withdraw promotions without prior notice.

 

9. Intellectual Property

  • All content on our website, including product images, designs, text, and logos, is the property of Nuqat Impex.

  • You may not copy, reproduce, or use any content for commercial purposes without written permission.

 

10. Governing Law

  • These Terms & Conditions are governed by the laws of Pakistan.

  • Disputes shall be resolved under the jurisdiction of the courts in Sialkot, Punjab, Pakistan.

 

11. Updates to Terms

Nuqat Impex may update these Terms & Conditions from time to time. The effective date at the top of this page reflects the latest version. Continued use of the website after updates means you accept the revised terms.