Your Privacy, Our Responsibility – How We Protect Your Data and Keep Your Shopping Experience Safe
At Nuqat Impex, your trust matters to us. When you shop for martial arts gear, apparel, and accessories on our website, you share personal details that help us process your order. We take that responsibility seriously. This Privacy Policy explains what data we collect, how we use it, and the choices you have regarding your information.
Information We Collect
When you interact with Nuqat Impex, we may collect the following types of information:
- Personal Information: Name, email address, phone number, billing address, shipping address.
- Payment Information: Card details, PayPal account, or other payment methods (processed securely by third-party providers).
- Account Information: Login credentials if you create an account on our site.
- Order Details: Products purchased, order history, and preferences.
- Technical Data: IP address, browser type, device information, and cookies that help us improve your browsing experience.
- Communication: Messages, reviews, or inquiries you send through our website or customer support channels.
How We Use Your Information
We use your information only to make your shopping experience better. Specifically, we use it for:
- Processing and delivering your orders.
- Providing order updates, tracking, and customer support.
- Customizing products you request (e.g., custom BJJ gis or gloves).
- Improving our website and product offerings based on browsing data.
- Sending promotional emails and special offers (only if you’ve opted in).
- Detecting and preventing fraudulent transactions.
Sharing Your Information
We respect your privacy and never sell your information. However, we may share your data with:
- Logistics Providers – For shipping and delivery of your orders.
- Payment Processors – To handle secure payments.
- Service Providers – For website hosting, email notifications, or IT support.
- Legal Authorities – If required by law or to protect against fraud and unauthorized transactions.
All third parties we work with are obligated to protect your data and use it only for the purpose agreed upon.
- Logistics Providers – For shipping and delivery of your orders.
Cookies and Tracking Technologies
Nuqat Impex uses cookies to improve your experience:
- Essential Cookies: Allow our website to function properly (e.g., shopping cart, checkout).
- Performance Cookies: Help us analyze site traffic and improve navigation.
- Marketing Cookies: Show you relevant ads and promotions across platforms.
You can manage or disable cookies anytime through your browser settings, but some site features may not work correctly without them.
- Essential Cookies: Allow our website to function properly (e.g., shopping cart, checkout).
Your Rights
As a valued customer, you have full control over your data. You can:
- Request a copy of the personal data we hold about you.
- Correct or update inaccurate information.
- Ask us to delete your data (“right to be forgotten”), unless retention is required by law.
- Withdraw consent for marketing emails at any time by clicking “unsubscribe.”
- Object to certain data processing or request restrictions.
To exercise your rights, contact us directly at support@nuqatimpex.com.
Data Security
We take every step to protect your information. Our measures include:
- Secure Socket Layer (SSL) encryption during checkout.
- Encrypted payment processing through trusted third-party providers.
- Restricted employee access to personal data.
- Regular system monitoring for potential vulnerabilities.
Despite our efforts, no method of online transmission is 100% secure. However, we constantly update our systems to provide the highest level of protection.
Data Retention
We keep your personal data only as long as necessary to:
- Complete your transactions.
- Fulfill legal or tax obligations.
- Resolve disputes and enforce agreements.
After that, your data is securely deleted or anonymized.
Children’s Privacy
Nuqat Impex does not knowingly collect personal information from children under the age of 16. If we discover that we’ve collected such data without parental consent, we will delete it immediately.
International Customers
Since Nuqat Impex serves athletes across Europe and beyond, your information may be transferred and stored outside your country of residence. Wherever your data travels, we ensure it is protected under strict security measures and in compliance with applicable data protection laws.
Updates to This Policy
We may update this Privacy Policy occasionally to reflect new services, changes in regulations, or security updates. The effective date at the top of this page indicates the latest revision.
"The leather suit I ordered feels tailored to perfection. It's sharp, elegant, and worth the price."
"Finally found a jacket that turns heads and feels great. Clean stitching and rich leather."
"The boots are next-level. Beautiful finish and super comfortable even after hours of wear."